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Passengers

Prior to Booking

All passengers should read carefully through the information provided on our website, including the Passenger Terms & Conditions.

Before Departure

Passport validity must be at least 6 months and have a minimum of 2 free pages.

The age limit for travelling with us is 75 years, at the time of embarkation. If you are 65 or over, you will need a doctor’s certificate stating that you are fit to travel on a cargo vessel

You need compulsory travel health insurance, details of what this must cover is in the Passenger T&Cs

5 days before the scheduled day of departure you must contact our port agent to get confirmation of sailing day and information about time and place of departure

On Board

You are travelling on board a cargo vessel. All passengers are of course welcomed guests, but please bear in mind that the Master, Officers and Crew must comply with their daily duty and routine to run the vessel and while in port to complete cargo operations.

All passengers travelling on board the MV Helena will be required to participate in a safety induction to be carried out by the Ship’s Safety Officer.

Books / Games / DVDs

There are a limited number of books and games available to passengers. However, we suggest you bring your own books & DVDs to help fill the time on the 7-day passage.

Dress Code

For your safety and comfort, we suggest not wearing shoes with high heels or open toes. Even in good sea conditions a sudden movement of the vessel is possible and very often the outer deck is wet. The dress code on board is casual, although we do request that all passengers are respectful that all the public spaces are shared with the crew and therefore appropriate clothing is always worn.

Restricted Areas

There are a number of areas on the vessel where passengers are not allowed, access to these is strictly prohibited unless authorised by the Master (or person designated) and accompanied by a member of the ship’s personnel.

Meals

All meals are served in the mess room which is located on the same deck as the passenger cabin and galley.  You will be informed of the meal hours for breakfast, lunch and dinner during the safety induction. Please respect the meal hours. No meals can be served in your cabin.

If you require the cook to incorporate any dietary requirement, please ensure these are highlighted on your booking form.

Passenger Cabins

Your cabin will be made up for your arrival and a designated berth will be assigned to you. During the sailing it will be down to the passengers to keep the cabin tidy. If assistance is required then a member of crew will be available, your co-operation is appreciated.

Telecommunications

Fast WiFi is available onboard for a fee.

Lift

There is no lift on the MV Helena.

Electric Current

220 Volts. The plugs are of British/St Helena standard. Bring an adaptor, if necessary.

Currency

The currencies on board our vessels are:

  • British £
Beverages

Are sold only in bottles or cans and are subject to being available on board. For purchases please address yourself to the Chief Officer. A price list is available on board.

Alcoholic beverages should be consumed with moderation. It is the Master’s discretion to prohibit the sale of alcoholic beverages to persons that, in his sole judgment, make abuse of it.

Passengers are not allowed to consume alcoholic beverages purchased ashore.